Everything Tikkora can do

Private support tickets, an AI assistant that learns from your team, and a web dashboard. Written for server owners and staff: what each feature does, when to use it and how to set it up.

Start here

Invite the bot, run /setup and have a working support panel in a few minutes.

Getting started

How the AI works

How the assistant learns from your server and finds answers by meaning, with an interactive 3D tour.

Take the tour

Tickets

Tickets & the panelThreads or channels, panel styles, names, limits, claiming and closing.Categories & formsSort tickets by topic and ask the right questions up front.Team roles & permissionsSupport, Staff and Management: who can do what.Staff notesA private place for your team to talk about a ticket.Transcripts & ratingsA staff copy, a player copy and a 1–5 star rating when tickets close.

AI assistant

AI assistantModes, earning trust, reviews, info gathering, guidance and budget.Knowledge sourcesWebsites, Discord channels, files and notes the assistant can read.Importing old ticketsTeach the assistant from tickets you solved before Tikkora.Integrations & actionsConnect your game server panel with allow, ask and deny per tool.

Customise

Branding & messagesYour name, colours, logo, panel and every message the bot sends.

Web dashboard

Using the dashboardOverview, tickets, costs, data export, audit log and settings.Security & privacyDiscord login, live role checks, the audit log and your data.

Reference

Plans & billingWhat each plan includes, AI usage, caps and managing your plan.CommandsEvery slash command, its options and who can use it.FAQ & troubleshootingCommon questions and how to fix the usual problems.